{"id":77577,"date":"2019-08-19T15:41:17","date_gmt":"2019-08-19T14:41:17","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=77577"},"modified":"2019-08-19T15:41:17","modified_gmt":"2019-08-19T14:41:17","slug":"techadvance-current-available-job-opportunity-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/techadvance-current-available-job-opportunity-apply-now.html","title":{"rendered":"TechAdvance Current Available Job Opportunity &#8211; Apply Now!"},"content":{"rendered":"<p>TechAdvance is a payment application development company with a strategic focus in developing and deploying niche payment companies to serve the needs of large public and private sector organisations in Nigeria. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title:\u00a0Customer Service Representative<\/strong><br \/>\n<strong> Location:<\/strong>\u00a0Victoria Island, Lagos<br \/>\n<strong>Reporting Line:<\/strong> Marketing\/Business development Officer<br \/>\n<strong>Job Purpose<\/strong><\/p>\n<ul>\n<li>The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.<\/li>\n<\/ul>\n<p><strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Open and maintain customer accounts by recording account information.<\/li>\n<li>Resolve product or service problems by clarifying the customer\u2019s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.<\/li>\n<li>Manage large amounts of incoming calls.<\/li>\n<li>Advise on company information.<\/li>\n<li>Act as the company gatekeeper.<\/li>\n<li>Suggest solutions when a product malfunctions.<\/li>\n<li>Inform customer of deals and promotions.<\/li>\n<li>Sell products and services.<\/li>\n<li>Compile reports on overall customer satisfaction.<\/li>\n<li>Identify and assess customers\u2019 needs to achieve satisfaction.<\/li>\n<li>Keep records of customer interactions, process customer accounts and file documents.<\/li>\n<li>Follow communication procedures, guidelines and policies.<\/li>\n<li>Go the extra mile to engage customers.<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Strong phone contact handling skills and active listening.<\/li>\n<\/ul>\n<p><strong>Skills:<\/strong><\/p>\n<ul>\n<li>Excellent communication skills.<\/li>\n<li>Documentation Skills.<\/li>\n<li>Ability to multi-task, prioritize and manage time effectively.<\/li>\n<li>Customer Service.<\/li>\n<li>Listening Skills.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>To Apply<\/strong><br \/>\nInterested and qualified candidates should:<br \/>\n<a href=\"http:\/\/careers.techadvance.ng\/application\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to apply<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Application Deadline:\u00a0<\/strong>22nd August, 2019<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TechAdvance is a payment application development company with a strategic focus in developing and deploying niche payment companies to serve the needs of large public and private sector organisations in&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>TechAdvance Current Available Job Opportunity - Apply Now! 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