{"id":78031,"date":"2019-09-04T09:14:33","date_gmt":"2019-09-04T08:14:33","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=78031"},"modified":"2019-09-03T19:32:18","modified_gmt":"2019-09-03T18:32:18","slug":"nicole-sinclair-consulting-latest-available-job-opportunity","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html","title":{"rendered":"Nicole Sinclair Consulting Latest Available Job Opportunity"},"content":{"rendered":"<p>Nicole Sinclair Consulting \u2013 Our client is one of the foremost Gaming Companies in Nigeria and they are currently seeking recruit for the position below:<\/p>\n<p><strong>Job Title:\u00a0Customer Support Executive<\/strong><br \/>\n<strong>Location<\/strong>: Lagos<br \/>\n<strong>Description<\/strong><\/p>\n<ul>\n<li>The successful candidate will be responsible for excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.<\/li>\n<\/ul>\n<p><strong>Responsibilities<\/strong><\/p>\n<ul>\n<li>Respond to client email inquiries in a timely and courteous manner and send company emails to customers who have expressed interest in services.<\/li>\n<li>Update customer information in the customer service database during and after each call<\/li>\n<li>Always ensure optimum planning and scheduling to enable appropriate customer service support provision<\/li>\n<li>Perform basic administrative and clerical duties.<\/li>\n<li>Contribute to team effort by accomplishing related results as needed.<\/li>\n<li>Build sustainable relationships and trust with customers through open and interactive communication.<\/li>\n<li>Provide accurate, valid and complete information by using the right tools.<\/li>\n<li>Take the extra mile to engage customers.<\/li>\n<li>Improve customer service quality results by studying, evaluating, and re-designing processes.<\/li>\n<li>Refers unresolved customer grievance to designated department for further investigation<\/li>\n<li>Identify and assess customers\u2019 needs to achieve satisfaction.<\/li>\n<li>Answer questions with regards to the services offered, process complaints, following established guidelines.<\/li>\n<li>Gather and verify customers information.<\/li>\n<li>Ensure customer satisfaction and assist them with issues.<\/li>\n<\/ul>\n<p><strong>Competency\/Skill\/Requirements<\/strong><\/p>\n<ul>\n<li>B.Sc in relevant fields<\/li>\n<li>Record management<\/li>\n<li>Customer orientation and ability to adapt\/respond to different types of\u00a0 customer behaviour<\/li>\n<li>Excellent communication and presentation skills<\/li>\n<li>Ability to multi-task, prioritize and manage time effectively.<\/li>\n<li>Minimum of 2 years customer support experience<\/li>\n<li>Strong phone contact handling skills and active listening<\/li>\n<li>Proficiency in Microsoft Office and customer service software<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong><br \/>\nTo Apply<\/strong><br \/>\nInterested and qualified candidates should:<br \/>\n<a href=\"http:\/\/jobs.nicolesinclair.com\/vacancy\/customer-support-executive\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to apply<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nicole Sinclair Consulting \u2013 Our client is one of the foremost Gaming Companies in Nigeria and they are currently seeking recruit for the position below: Job Title:\u00a0Customer Support Executive Location:&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nicole Sinclair Consulting Latest Available Job Opportunity - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Nicole Sinclair Consulting \u2013 Our client is one of the foremost Gaming Companies in Nigeria and they are currently seeking recruit for the position below:\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dozie Nze\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html\",\"url\":\"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html\",\"name\":\"Nicole Sinclair Consulting Latest Available Job Opportunity - Jobs in Nigeria\",\"isPartOf\":{\"@id\":\"https:\/\/joblistnigeria.com\/#website\"},\"datePublished\":\"2019-09-04T08:14:33+00:00\",\"dateModified\":\"2019-09-03T18:32:18+00:00\",\"author\":{\"@id\":\"https:\/\/joblistnigeria.com\/#\/schema\/person\/5aac2b07c5190c0bdf8362a7a77eaf25\"},\"description\":\"Nicole Sinclair Consulting \u2013 Our client is one of the foremost Gaming Companies in Nigeria and they are currently seeking recruit for the position below:\",\"breadcrumb\":{\"@id\":\"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/joblistnigeria.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Nicole Sinclair Consulting Latest Available Job Opportunity\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/joblistnigeria.com\/#website\",\"url\":\"https:\/\/joblistnigeria.com\/\",\"name\":\"Joblistnigeria.com - Jobs in Nigeria\",\"description\":\"JOBS IN NIGERIA - Joblist Nigeria - Nigerian Job Vacancy\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/joblistnigeria.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/joblistnigeria.com\/#\/schema\/person\/5aac2b07c5190c0bdf8362a7a77eaf25\",\"name\":\"Dozie Nze\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/joblistnigeria.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/f69ab1b348903293f958ae2d89126d8a?s=96&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/f69ab1b348903293f958ae2d89126d8a?s=96&r=g\",\"caption\":\"Dozie Nze\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nicole Sinclair Consulting Latest Available Job Opportunity - Jobs in Nigeria","description":"Nicole Sinclair Consulting \u2013 Our client is one of the foremost Gaming Companies in Nigeria and they are currently seeking recruit for the position below:","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html","twitter_misc":{"Written by":"Dozie Nze","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html","url":"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html","name":"Nicole Sinclair Consulting Latest Available Job Opportunity - Jobs in Nigeria","isPartOf":{"@id":"https:\/\/joblistnigeria.com\/#website"},"datePublished":"2019-09-04T08:14:33+00:00","dateModified":"2019-09-03T18:32:18+00:00","author":{"@id":"https:\/\/joblistnigeria.com\/#\/schema\/person\/5aac2b07c5190c0bdf8362a7a77eaf25"},"description":"Nicole Sinclair Consulting \u2013 Our client is one of the foremost Gaming Companies in Nigeria and they are currently seeking recruit for the position below:","breadcrumb":{"@id":"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/joblistnigeria.com\/nicole-sinclair-consulting-latest-available-job-opportunity.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/joblistnigeria.com\/"},{"@type":"ListItem","position":2,"name":"Nicole Sinclair Consulting Latest Available Job Opportunity"}]},{"@type":"WebSite","@id":"https:\/\/joblistnigeria.com\/#website","url":"https:\/\/joblistnigeria.com\/","name":"Joblistnigeria.com - Jobs in Nigeria","description":"JOBS IN NIGERIA - Joblist Nigeria - Nigerian Job Vacancy","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/joblistnigeria.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/joblistnigeria.com\/#\/schema\/person\/5aac2b07c5190c0bdf8362a7a77eaf25","name":"Dozie Nze","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/joblistnigeria.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/f69ab1b348903293f958ae2d89126d8a?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/f69ab1b348903293f958ae2d89126d8a?s=96&r=g","caption":"Dozie Nze"}}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p2lH8T-kiz","_links":{"self":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/posts\/78031"}],"collection":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/users\/10165"}],"replies":[{"embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/comments?post=78031"}],"version-history":[{"count":0,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/posts\/78031\/revisions"}],"wp:attachment":[{"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/media?parent=78031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/categories?post=78031"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/joblistnigeria.com\/wp-json\/wp\/v2\/tags?post=78031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}