{"id":78322,"date":"2019-09-13T18:23:01","date_gmt":"2019-09-13T17:23:01","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=78322"},"modified":"2019-09-12T19:02:16","modified_gmt":"2019-09-12T18:02:16","slug":"mainone-recent-available-employment-opportunity","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/mainone-recent-available-employment-opportunity.html","title":{"rendered":"MainOne Recent Available Employment Opportunity"},"content":{"rendered":"<p>MainOne\u2019s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any other you have had.<\/p>\n<p>With joining MainOne you\u2019ll be challenged, inspired and proud as you become a part of something big. We are recruiting to fill the position below:<\/p>\n<p><strong>Job Title:\u00a0IT Service Desk Officer<\/strong><br \/>\n<strong> Location:<\/strong>\u00a0Lagos<br \/>\n<strong>Job Type:<\/strong> Permanent<br \/>\nDepartment: Corporate Services &amp; Development<br \/>\nNumber to Hire: 2<strong><br \/>\nResponsibilities<\/strong><\/p>\n<ul>\n<li>The IT Service Desk Officer will provide high quality systems support for the various departments in MainOne and will be responsible for managing and resolving all IT related issues\/queries and will also play an active role in IT implementation activities.<\/li>\n<\/ul>\n<p><strong>Other responsibilities shall include but not limited to the following:<\/strong><\/p>\n<ul>\n<li>Set-up and install computer hardware and software including disk, tape, printers, modems, and related peripherals.<\/li>\n<li>Perform maintenance and repairs on computer hardware including backup, recovery and equipment cleaning.<\/li>\n<li>Train users on computer hardware\/software and other electronic office equipment.<\/li>\n<li>First level selection and design of the hardware and, network and software necessary to operate and improve Main One\u2019s information management system.<\/li>\n<li>Manage the company\u2019s administrative network i.e. network accounts, email accounts website access account, remote access account.<\/li>\n<li>Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of information systems; research products and enhancements and their applicability to Main One\u2019s needs.<\/li>\n<li>Inducting new employees on IT system<\/li>\n<li>Aside the primary helpdesk functions, you will interface with the Technical and Application units regarding testing and understanding of new applications before deployment to users<\/li>\n<li>Monitor and ensure client systems are updated with current Anti-Virus definition while also following up with systems without current definition. Weekly and monthly report will be generated.<\/li>\n<li>Monitor operational performance and troubleshoot system problems. Isolate the cause of system failures.<\/li>\n<li>Research, evaluate and purchase new hardware and software to meet the company\u2019s requirements computers, and other electronic office equipment.<\/li>\n<li>Design, install, support and integrate centralized and distributed network hardware, operating systems and applications.<\/li>\n<li>Responsible for maintaining an inventory of internal licenses, overseeing updates and tracking compliance.<\/li>\n<li>Responsible for logging all IT problems and resolutions, and liaising with the external support company.<\/li>\n<li>Providing input into the IT strategy and annual IT budget.<\/li>\n<li>Monitor server event before they become incidents. Monitor unauthorized\/unlicensed installation of application using spiceworks. Weekly and monthly report will be generated.<\/li>\n<\/ul>\n<p><strong>Demands of the Job:<\/strong><\/p>\n<ul>\n<li>Ability to multi-task efficiently without compromising on quality<\/li>\n<li>Ability and willingness to work round the clock when required and meet tight deadlines.<\/li>\n<\/ul>\n<p><strong>Qualifications, Skills &amp; Competencies<\/strong><br \/>\nQualifications:<\/p>\n<ul>\n<li>ITIL qualification is an added advantage.<\/li>\n<li>At least 3 \u2013 5yrs work experience in related field<\/li>\n<li>B.Sc\/HND in IT \/ Computer Engineering \/ Computer Science<\/li>\n<\/ul>\n<p><strong>Skills &amp; Competencies:<\/strong><\/p>\n<ul>\n<li>Team work<\/li>\n<li>Customer Service<\/li>\n<li>Professional and Good Work Ethics<\/li>\n<li>Proficiency in MS Office &amp; Products<\/li>\n<li>Ability to communicate in French will be an added advantage (Both written and oral communication in French)<\/li>\n<li>Analytical Thinking<\/li>\n<li>Self management skills<\/li>\n<li>Technical Support Proficiency<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>To Apply<\/strong><\/p>\n<p>Interested and qualified candidates should:<br \/>\n<a href=\"https:\/\/career.mainone.net\/vacancies\/view\/110\/ISDO-CSD-0007\/it-service-desk-officer\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to apply<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MainOne\u2019s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. A job in MainOne is different from any&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[37],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MainOne Recent Available Employment Opportunity - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"MainOne\u2019s success is built on having talented and highly proficient people within their respective fields as the driving force behind our business. 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