{"id":80074,"date":"2019-11-18T17:21:24","date_gmt":"2019-11-18T16:21:24","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=80074"},"modified":"2019-11-18T17:21:24","modified_gmt":"2019-11-18T16:21:24","slug":"pivotage-consulting-recent-available-employment-vacancy","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/pivotage-consulting-recent-available-employment-vacancy.html","title":{"rendered":"Pivotage Consulting Recent Available Employment Vacancy"},"content":{"rendered":"<p>Pivotage Consulting \u2013 Our client, a wedding store is currently recruiting qualified candidates to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Customer Service Executive<\/strong><br \/>\n<strong>Ref Id:<\/strong> TW\/1130\/CR<br \/>\n<strong>Location<\/strong>: Abuja<br \/>\n<strong>Type:<\/strong> Full Time<br \/>\n<strong><br \/>\nSummary\/Objective<\/strong><\/p>\n<ul>\n<li>The customer service executive will stand as a contact between the customers and the company and attend to their needs in a professional manner.<\/li>\n<\/ul>\n<p><strong>Job Requirements<\/strong><\/p>\n<ul>\n<li>Candidate must have B.Sc\/HND in related field.<\/li>\n<li>Candidate must be time conscious in responding to customer requests.<\/li>\n<li>Candidate must be able to proactively identify customer needs.<\/li>\n<li>Candidate must be able to resolve customer complaints.<\/li>\n<li>Candidate must have minimum 3 year experience as a customer service representative, with body of work to show for it.<\/li>\n<li>Candidate must be able to treat customers courteously.<\/li>\n<li>Candidate must reside in Abuja.<\/li>\n<\/ul>\n<p><strong>Job Competencies:<\/strong><\/p>\n<ul>\n<li>Must have Strong attention to details.<\/li>\n<li>Must have excellent quality control skills.<\/li>\n<li>Must possess strong work ethics and excellent interpersonal skills.<\/li>\n<li>Must have excellent communication skills<\/li>\n<li>Must be emotionally mature and calm.<\/li>\n<li>Must have the ability to work well under pressure.<\/li>\n<\/ul>\n<p><strong>Job Responsibilities<\/strong><\/p>\n<ul>\n<li>Attending to all customers in a welcoming manner.<\/li>\n<li>Attracting potential customers by answering questions on the company\u2019s products and services.<\/li>\n<li>Selling company\u2019s products and services by assisting potential customer\u2019s make decision to buy product.<\/li>\n<li>Resolving product or service problems by clarifying the customer\u2019s complaint, proffer solutions and ensure customer is satisfied.<\/li>\n<li>Contributing to team effort by accomplishing related results as needed.<\/li>\n<li>Considering both short and long-term interests of the customer in making service decisions.<\/li>\n<li>Preparing Job order of customer\u2019s request.<\/li>\n<li>Liaising with the Head of Production on all jobs and monitor jobs to ensure desired quality and accuracy to meet given deadlines.<\/li>\n<li>Carrying the Manager and other team members along on all jobs been done.<\/li>\n<li>Seeking feedback from customers to monitor their satisfaction.<\/li>\n<li>Creates strategies to help the organization serve customers more effectively.<\/li>\n<\/ul>\n<p><strong>Other Duties:<\/strong><\/p>\n<ul>\n<li>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.<\/li>\n<\/ul>\n<p><strong><br \/>\n<\/strong><strong>To Apply<\/strong><br \/>\nInterested and qualified candidates should send their CV (MS Word format only) to:\u00a0<a href=\"mailto:recruitment@pivotageconsulting.com\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>recruitment@pivotageconsulting.com<\/strong><\/a>\u00a0Using the role \u201cCustomer Service Executive\u201d as the subject of your application.<\/p>\n<p><strong>Application Deadline:<\/strong> 22nd November, 2019<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pivotage Consulting \u2013 Our client, a wedding store is currently recruiting qualified candidates to fill the position below: &nbsp; &nbsp; &nbsp; Job Title: Customer Service Executive Ref Id: TW\/1130\/CR Location:&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[19],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pivotage Consulting Recent Available Employment Vacancy - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Pivotage Consulting \u2013 Our client, a wedding store is currently recruiting qualified candidates to fill the position below: &nbsp; 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