Click here to apply online<\/strong><\/a><\/p>\n <\/p>\n
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Job Title: Training Manager<\/strong>
\nJob ID:<\/strong> 190475
\nLocation:<\/strong>\u00a0Lagos, Nigeria
\nJob Family:<\/strong> Customer Services
\nOrganization:<\/strong> Gas and Power
\nExperience Level:<\/strong> Experienced Professional
\nJob Type:<\/strong> Full-time
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\nJob Description<\/strong><\/p>\n\n- Has strong focus on excellent delivery of a high quality training product, both to internal and external customers.<\/li>\n
- Must have the ability to sell training courses and programs, and to achieve growth of the department through increased customer demand.<\/li>\n
- Must also have a strong commitment to personal professional development of trainers and training curricula.<\/li>\n
- Ensures process and delivery improvement through improved course content, highly skilled training partner personnel, and enhanced innovative use of technology.<\/li>\n<\/ul>\n
What are my Responsibilities?<\/strong><\/p>\n\n- Drive Sales by promoting Training offerings to all existing and new customers<\/li>\n
- Develop go-to-market strategy for Training portfolio fitting with market requirements<\/li>\n
- Gather feedback from customer, assess customer\u2019s needs, address customer inquiries and provide ideas and suggestions on relevant training offerings<\/li>\n
- Create and drive opportunities to guarantee achievement of Order Intake & Sales targets<\/li>\n
- Deliver presentations and provide technical knowledge-sharing\/ training to customers<\/li>\n
- Regularly update customer information and pipeline in the Philos CRM tool and develop efficient weekly working plan and monthly business reports for management<\/li>\n
- Act as a change agent to proactively derive new opportunities for Training and develop trusted relationships with customers to ensure increased customer satisfaction<\/li>\n
- Day-to-day supervision of trainers, training partners, training plan and content<\/li>\n
- Providing reports on department performance on a regular basis and managing budget<\/li>\n
- Develop and deliver a balanced training schedule which meets the needs of the general market and regional authorities<\/li>\n
- Ensuring the availability of adequate resources in terms of training staff, materials & equipment.<\/li>\n
- Oversees the tendering process to ensure incoming enquiries are dealt with efficiently and competitively.<\/li>\n
- Ensure up-to-date certification and licensing from approved Technical Societies and Certification Bodies in alignment with quality objectives<\/li>\n
- Take day-to-day responsibility for the general upkeep of the Training department<\/li>\n
- Establish apprenticeship schemes, training curricula and development programs meeting the needs of clients, educational institutions and State Governments<\/li>\n
- Enhance performance of the department utilizing modern training and management techniques.<\/li>\n<\/ul>\n
Requirements<\/strong>
\nWhat knowledge and skills do I need to apply for the role?<\/p>\n