{"id":83336,"date":"2020-02-17T11:40:50","date_gmt":"2020-02-17T10:40:50","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=83336"},"modified":"2020-02-17T11:40:50","modified_gmt":"2020-02-17T10:40:50","slug":"ruhe-global-resources-current-available-job-opportunity","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/ruhe-global-resources-current-available-job-opportunity.html","title":{"rendered":"Ruhe Global Resources Current Available Job Opportunity"},"content":{"rendered":"<p>Ruhe Global Resources is an educational advisory centre that provides study abroad and visa counselling to Nigerian student who intend to study in any of institutions abroad.<\/p>\n<p>We are proud partners of several Institutions. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Social Media Digital Marketing and Recruitment Executive<\/strong><br \/>\n<strong>Locations:\u00a0<\/strong>Abuja or Lagos<br \/>\n<strong>Department:<\/strong> Marketing \/Communications<\/p>\n<p><strong>Job Purpose<\/strong><\/p>\n<ul>\n<li>To work with the managing director to evaluate and successfully establish new business on all platforms opportunities while strengthening existing ones.<\/li>\n<li>To Lead in coordinating marketing activities online via all social media platforms and the RGR website; consistently drive traffic online to the RGR offices in the region; generate and follow up with MOU partners and ensure consistent flow of students from such partners; be fully involved in digital campaigns and effectively increase brand awareness face to face and Online.<\/li>\n<li>Achieve set monthly revenue and registration target.<\/li>\n<li>Responsible for ensuring monthly registration target in the branch is met.<\/li>\n<\/ul>\n<p><strong>Core Working Relationships:<\/strong><\/p>\n<ul>\n<li>Customer Service officers, Business Development Officers, Recruitment Officers and managers, Branch Manager, Conversion Officers\/ Manager, Events Manager, Marketing\/Brand Marketing Manager, Human Resource Officer, Managing Director.<\/li>\n<li>The post holder will be Reporting to the Managing Director and work closely with all Abuja, Lagos, Port-Harcourt and Benin based staff; this position will focus on recruitment to all RGRs services and partner Universities programs and market the RGR brand in Nigeria across all marketing communications channels.<\/li>\n<\/ul>\n<p><strong>Job Description<\/strong><\/p>\n<ul>\n<li>Proactively Manage the design of the RGR website and social media handles.<\/li>\n<li>Meeting with potential applicants in order to counsel and guide them towards enrolment to any of RGRs services online and face to face.<\/li>\n<li>Contribution to RGR s marketing strategy and organisation of marketing and advertising activity in Nigeria both online and face to face.<\/li>\n<li>Input and expert advice with regards to RGRs business &amp; marketing strategy in Nigeria.<\/li>\n<li>Attendance at recruitment exhibitions, representation of RGR on exhibition stands.<\/li>\n<li>Conversion of current applicants via telephone and face-to-face meetings.<\/li>\n<li>Regular visits to cities outside of Abuja. Participation in admissions seminars held at schools, hotels and other venues.<\/li>\n<li>Delivery of expert visa advice and counselling for all Nigerian RGR applicants applying for visas online and face to face.<\/li>\n<li>Possible travel to cities outside of Abuja for recruitment events or training, including abroad.<\/li>\n<li>Essentially sell programmes and represent the best interest of partners &amp; RGR in Nigeria.<\/li>\n<li>Ensure constant steam of walk in clients at all RGR office nation wide comes from digital marketing.<\/li>\n<li>Assist with developing new strategic recruitment activities through gathering market intelligence.<\/li>\n<li>Achieve agreed targets for each intake<\/li>\n<li>Provide timely and accurate updates to the Company regarding student recruitment activities.<\/li>\n<li>Make contact and follow up with new institutions in Nigeria to have a signed MOUs to send students to RGR.<\/li>\n<li>Marketing and promoting RGR institutions to prospective students.<\/li>\n<li>Maintain full update on RGR partner institutions regarding courses, materials and procedures.<\/li>\n<li>Initiate necessary virtual and real-time marketing strategies\/campaigns using various social media platforms amongst others as required.<\/li>\n<li>Any other related task that may be assigned.<\/li>\n<\/ul>\n<p><strong>Responsibilities<\/strong><br \/>\nDigital Marketing and Communications:<\/p>\n<ul>\n<li>Lead in proactively Managing, monitoring and analysing all Social Media sites (Facebook, Twitter, Instagram, You Tube, etc.)<\/li>\n<li>Assists in proactively monitoring and analysing the RGR website.<\/li>\n<li>Design and update the RGR website regularly.<\/li>\n<li>Respond to a high volume of activity on social media sites with appropriate responses based on company policies<\/li>\n<li>Regularly perform outbound calls to follow up on customer requests<\/li>\n<li>Effectively utilizes tools provided and analytical skill set to determine the next plan of action<\/li>\n<li>Monitor and track negative posts and respond appropriately<\/li>\n<li>Assess the customers concerns and provide the correct information to rectify the issue<\/li>\n<li>Maintain sense of urgency and a poise attitude when taking action on response<\/li>\n<li>Continue to stay actively knowledgeable of the latest industry trends, tools, and best practices<\/li>\n<li>Escalates urgent matters of concern to Social Media Supervisor as needed Manage social media marketing campaigns and day-to-day activities including:<\/li>\n<li>Develop relevant content topics to reach the company\u2019s target customers.<\/li>\n<li>Create, curate, and manage all published content (images, video and written).<\/li>\n<li>Monitor, listen and respond to users in a \u201cSocial\u201d way while cultivating leads and sales.<\/li>\n<li>Conduct online advocacy and open a stream for cross-promotions.<\/li>\n<li>Develop and expand community and\/or influencer outreach efforts.<\/li>\n<li>Oversee design (ie: Facebook Timeline cover, profile pic, thumbnails, ads, landing pages, Twitter profile, Blog, etc.).<\/li>\n<li>Design, create and manage promotions and Social ad campaigns.<\/li>\n<li>Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review.<\/li>\n<li>Analyse key metrics and tweak strategy as needed.<\/li>\n<li>Compile reports for management showing results.<\/li>\n<li>Become an advocate for the company in social media spaces, engaging in dialogues and answering questions where appropriate.<\/li>\n<li>Demonstrate ability to map out a comprehensive marketing plan. Drive strategies that are proven by testing and metrics.<\/li>\n<li>Develop organizational elements in order to implement a proactive process for capturing happy, loyal customer online reviews.<\/li>\n<li>Monitor trends in social media tools, applications, channels, design and strategy.<\/li>\n<li>Implement on-going education to remain highly effective.<\/li>\n<li>Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.<\/li>\n<li>Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.<\/li>\n<li>Monitor effective benchmarks (Best Practices) for measuring the impact of social media campaigns. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.<\/li>\n<\/ul>\n<p><strong>Customer Service:<\/strong><\/p>\n<ul>\n<li>Respond to the problems of the customer promptly via social media<\/li>\n<li>Assist customers via Face to Face, emails and over both over the phone and on social media platforms.<\/li>\n<li>Listen to the customer queries patiently to resolve issues<\/li>\n<li>Maintain records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken and query resolution to ensure customer satisfaction<\/li>\n<li>Update\/maintain social media log on a nightly basis<\/li>\n<li>Check to ensure that appropriate changes were made to resolve customers&#8217; problems<\/li>\n<li>Ability to retain product knowledge and help educate the customer.<\/li>\n<\/ul>\n<p><strong>Marketing:<\/strong><\/p>\n<ul>\n<li>Develop and initiate business development and \/marketing strategies.<\/li>\n<li>Assist in coordinating actions to influence developed strategies.<\/li>\n<li>Assist in the execution of marketing campaigns.<\/li>\n<li>Assist in the development and planning of all branding and marketing activities.<\/li>\n<li>Identify opportunities, develop plans and establish business alliances that will strengthen the RGR brand.<\/li>\n<li>Carry out sensitization activities and generate new leads in formal and informal sectors of key cities where an RGR office does not exist at the moment.<\/li>\n<li>Make presentations to key employers, parents and students of highly rated secondary institutions and generate traffic\/leads\/registrations, ensuring students register.<\/li>\n<li>Create the needed buzz in tertiary institutions thereby increasing leads from the institutions.<\/li>\n<\/ul>\n<p><strong>Requirements, Qualifications and Experience<\/strong><br \/>\nEducation and Experience:<\/p>\n<ul>\n<li>Graduate degree &#8211; essential: a degree in Computing, Marketing, Communication and Graphic Design or any related degree will be an added advantage.<\/li>\n<li>Must be good in website design and graphic designs.<\/li>\n<li>1-5 years\u2019 experience in related role<\/li>\n<li>Strong customer service background<\/li>\n<li>Marketing experience in a similar role<\/li>\n<li>Considerable experience in a customer facing role &#8211; essential.<\/li>\n<\/ul>\n<p><strong>Very Important Skill:<\/strong><\/p>\n<ul>\n<li>Strong creative &amp; web design skill and good use of tools like (Coral draw, HTML, CSS , Photoshop. Word press ETC).<\/li>\n<li>Blogging and writing skill<\/li>\n<li>Paid social media advertising expertise.<\/li>\n<li>Sales skills: Ability to engage with people and turn them into sales opportunities.<\/li>\n<li>Specific marketing channel expertise eg: email, SEO, SEM, social<\/li>\n<li>The ability to think objectively<\/li>\n<li>High Level Marketing skill<\/li>\n<li>The ability to execute and analyse drip marketing campaigns<\/li>\n<li>A mix of creativity and analytical abilities<\/li>\n<li>Good copy and visual storytelling abilities<\/li>\n<li>A likable personality<\/li>\n<li>Self-promotion savvy<\/li>\n<li>Understanding of brevity<\/li>\n<li>The ability to analyze quantifiable metrics<\/li>\n<li>Listening skills<\/li>\n<li>Agility.<\/li>\n<\/ul>\n<p><strong>Essential Skills and Experience:<\/strong><\/p>\n<ul>\n<li>Evidence of working within a target-driven environment<\/li>\n<li>Very strong Customer Service Skill.<\/li>\n<li>Meeting Sales Goals and Professionalism<\/li>\n<li>Strong social media knowledge, all platforms<\/li>\n<li>Must be Computer literate with working knowledge of MS Office suite (Word, Excel, PowerPoint, MS Outlook)<\/li>\n<li>Excellent communication skills: both written and verbal<\/li>\n<li>Ability to work with a lot of data and multi-task in a fast-paced environment<\/li>\n<li>Possess patience when communicating with the customer<\/li>\n<li>Ability to maintain composure with an angry customer<\/li>\n<li>Strong listening skills, since most of the time, communication with the customers is done over the phone or Face to Face.<\/li>\n<li>Experience and ability in providing market intelligence in order to guide recruitment activities<\/li>\n<li>Knowledge and experience of visa counselling for visa applicants<\/li>\n<li>Prospecting Skills, Sales Planning, Selling to Customer Needs, Closing Skills, Market Knowledge, Presentation Skills, High &amp; Sustainable Energy Level<\/li>\n<li>Experience of report -writing and statistical analysis<\/li>\n<li>Excellent customer service skills, experience working within a customer -facing role<\/li>\n<li>Takes initiatives and works independently\/within a team when required<\/li>\n<li>Highly organised, can manage a number of different tasks simultaneously<\/li>\n<li>Can work under pressure when required<\/li>\n<li>Excellent communication skills, can build positive relationships with people of a variety of different ages and levels of authority<\/li>\n<li>Can influence and persuade at all levels<\/li>\n<li>Culturally sensitive and committed to equal opportunities. Committed to RGR\u2019s values of equality and diversity.<\/li>\n<li>Ability and willingness to travel within Nigeria including.<\/li>\n<li>Excellent customer service and sales support skills<\/li>\n<li>Excellent written and Verbal communication skills<\/li>\n<li>Evidence of success in building and maintaining customer relationships leading to increased sales<\/li>\n<li>Able to work under pressure to meet deadlines.<\/li>\n<li>Sound organisational, planning &amp; time management skills.<\/li>\n<li>Highly motivated self-starter with a high level of energy and motivation.<\/li>\n<li>Able to work on own initiative and as part of a team.<\/li>\n<\/ul>\n<p><strong>Desirable Skills and Experience:<\/strong><\/p>\n<ul>\n<li>Significant experience related to the international Higher Education sector<\/li>\n<li>Knowledge of international educational qualifications and their Nigeria equivalencies<\/li>\n<li>Knowledge of marketing for international Higher Education sector within Nigeria<\/li>\n<li>Knowledge and experience of visa counselling for visa applicants<\/li>\n<li>Knowledge of international higher education and experience of working in international education &#8211; desirable<\/li>\n<li>Experience working in the Education marketplace<\/li>\n<li>Knowledge of the study-overseas market.<\/li>\n<\/ul>\n<p><strong>Salary \/ Benefit<\/strong><\/p>\n<ul>\n<li>You will be placed on 3- 6 months\u2019 probation with a salary of 50,000 NGN. After probation your salary could be increased to between 60,000 to 120,000 NGN depending on input and performance.<\/li>\n<li>Training and development opportunities and performance-related incentives will be available as part of the role.<\/li>\n<\/ul>\n<p><strong>To apply\u00a0<\/strong><\/p>\n<p>Interested and qualified candidates should submit ther CV and Covering Letter demonstrating how they meet the requirements for this role to &#8220;The Human Resources Manager, Ruhe Global Resources&#8221; via:\u00a0<strong><a href=\"mailto:hr@ruheglobalresources.com\">hr@ruheglobalresources.com<\/a><\/strong>\u00a0alongside the following:<\/p>\n<ul>\n<li>A graphic design marketing one of our services.<\/li>\n<li>A website design sample mimicking our services.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Application Deadline:\u00a0<\/strong>20th March, 2020 Or till role is filled.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Note<\/strong><\/p>\n<ul>\n<li>Please send your CV and Cover Letter as the body of the email and as an attachment in this order:\n<ul>\n<li>Cover Letter<\/li>\n<li>CV.<\/li>\n<\/ul>\n<\/li>\n<li>Weekly interviews will be conducted till the role is filled.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ruhe Global Resources is an educational advisory centre that provides study abroad and visa counselling to Nigerian student who intend to study in any of institutions abroad. 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