{"id":8405,"date":"2011-03-01T00:33:47","date_gmt":"2011-02-28T23:33:47","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=8405"},"modified":"2011-03-01T00:33:47","modified_gmt":"2011-02-28T23:33:47","slug":"helios-towers-nigeria-vacancy-noc-operator","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/helios-towers-nigeria-vacancy-noc-operator.html","title":{"rendered":"Helios Towers Nigeria Vacancy: NOC Operator"},"content":{"rendered":"
Helios Towers Nigeria (“HTN”)<\/strong> is a leading Telecommunications Services Provider with a continuous drive to build and develop leaders. We strive to attract young, talented professionals with a desire to change the face of the Telecommunications business, and Nigerian business as a whole – professionals who genuinely want to make a difference. Helios Towers Nigeria recruits NOC Operator<\/strong><\/p>\n Position Summary<\/strong> Essential Job Functions<\/strong> Monitoring of event, alarms and all activities on site via telemetry and vsys program and calling of site.<\/p>\n Daily documentation of alarm and all site proceedings<\/p>\n Track, escalate, follow-up and close faults on site through dockets<\/p>\n Open fault management, day to day follow up of open fault docket and resolution time<\/p>\n Daily preparation and distribution of regional reports as requested by the NOC Supervisor.<\/p>\n Liaise with the NOC Operations Assistant on Generator servicing and diesel delivery on delegated sites.<\/p>\n Ensure all reports are completed accurately and according to designated timelines.<\/p>\n Collations of Alarms per site and preparation of monthly alarms per sites<\/p>\n Carryout any other job responsibilities assigned by the NOC Supervisor.<\/p>\n Education\/Certifications<\/strong> A good first degree or HND<\/p>\n Exhibits a high level of initiative, objectivity, integrity & commitment<\/p>\n Have exceptional IT knowledge\/skills to generate, review, run and interpret reports.<\/p>\n Good interpersonal & communication skills.<\/p>\n Ability to manage and resolve crises<\/p>\n Good team spirit and human relation management.<\/p>\n Result oriented in line with corporate objective<\/p>\n
\nJob Division :\t Customer Service
\nJob Location :\t Head Office
\nJob Grade\/Level :\t Associate\/Entry
\nLeadership\t VP, Customer Service
\nReports :\t No
\nThis position is required to provide day to day site monitoring through the tower operating centre monitoring system and maintain contact with on site personnel.<\/p>\n
\nProvide day-to-day systems monitoring (e.g., documentation of alarms, fault, generator running hours, diesel level and site status etc.)<\/p>\n
\nEducation: Knowledge, Skills & Abilities<\/p>\n