{"id":86995,"date":"2020-05-25T09:05:22","date_gmt":"2020-05-25T08:05:22","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=86995"},"modified":"2020-05-24T23:58:45","modified_gmt":"2020-05-24T22:58:45","slug":"tek-experts-recent-employment-opportunity-apply-now-3","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/tek-experts-recent-employment-opportunity-apply-now-3.html","title":{"rendered":"Tek Experts Recent Employment Opportunity &#8211; Apply Now!"},"content":{"rendered":"<p>Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations.<\/p>\n<p>We care about the work we do, the companies we partner with and the customers they serve. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title:\u00a0Technical Support Engineer<\/strong><br \/>\n<strong>Location:<\/strong>\u00a0Lagos<\/p>\n<p><strong>Description<\/strong><\/p>\n<ul>\n<li>We\u2019re growing rapidly and looking for Technical Support Engineers to join one of our support teams.<\/li>\n<\/ul>\n<p><strong>About the Role<\/strong><\/p>\n<ul>\n<li>As a customer-facing support engineer, your role will be to provide phone and email-based technical support to corporate customers while ensuring ticket resolution and customer satisfaction.<\/li>\n<\/ul>\n<p><strong>What we\u2019re looking for<\/strong><\/p>\n<ul>\n<li>People with all levels of experience so if you are just starting in your career or have been a support engineer or manager, this is the role for you.<\/li>\n<\/ul>\n<p>Working with one of our key customers, you will be supporting everything related to the technology team you are in which could include:<\/p>\n<ul>\n<li>Azure<\/li>\n<li>Dynamics<\/li>\n<li>Office 365<\/li>\n<li>Networking<\/li>\n<li>Active Directory<\/li>\n<li>Virtual Machines<\/li>\n<\/ul>\n<p>You will also be supported by our Quality Assurance team, Domain Experts, and the Training and Development department, to ensure you have a comprehensive induction and training program and deliver extraordinary customer service.<\/p>\n<p><strong>What you\u2019ll be doing<\/strong><\/p>\n<ul>\n<li>Act as the advanced technical contact for troubleshooting customer issues<\/li>\n<li>Deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including issues escalated to the highest level of management<\/li>\n<li>Manage critical issues by setting customer expectations, devise and implement action plans and professionally communicate measures to all parties involved<\/li>\n<li>Seek supplemental training to improve performance and develop a specialization<\/li>\n<li>Collaborate with domain experts (SMEs) and escalation managers when additional support is needed<\/li>\n<\/ul>\n<p><strong>Skills and experience you\u2019ll need<\/strong><\/p>\n<ul>\n<li>At least 1 years\u2019 experience in a technical or customer support role<\/li>\n<li>Excellent customer service skills<\/li>\n<li>Passion for technology and learning<\/li>\n<li>Good knowledge of at least one relevant technology<\/li>\n<li>Strong research, problem-solving and troubleshooting skills<\/li>\n<li>Ability to work well independently and as part of a team<\/li>\n<\/ul>\n<p><strong>To\u00a0Apply<\/strong><br \/>\nInterested and qualified candidates should:<br \/>\n<a href=\"https:\/\/tekexperts.avature.net\/su\/b1a5615c92e4e3a1\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Click here to apply<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do,&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[24,70],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tek Experts Recent Employment Opportunity - Apply Now! - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/tek-experts-recent-employment-opportunity-apply-now-3.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dozie Nze\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/tek-experts-recent-employment-opportunity-apply-now-3.html\",\"url\":\"https:\/\/joblistnigeria.com\/tek-experts-recent-employment-opportunity-apply-now-3.html\",\"name\":\"Tek Experts Recent Employment Opportunity - Apply Now! 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