{"id":8777,"date":"2011-04-04T04:44:15","date_gmt":"2011-04-04T03:44:15","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=8777"},"modified":"2014-01-25T18:17:11","modified_gmt":"2014-01-25T17:17:11","slug":"promasidor-nigeria-information-systems-functional-analyst","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/promasidor-nigeria-information-systems-functional-analyst.html","title":{"rendered":"Promasidor Nigeria: Information Systems Functional Analyst"},"content":{"rendered":"

\"\"<\/a>Promasidor<\/strong> holds a leading position in the Nigerian powdered milk market with its COWBELL MILK brand, which has found its way into the hearts and homes of thousands of consumers.<\/p>\n

Job Title: Information Systems Functional Analyst<\/strong><\/p>\n

Objectives<\/strong><\/p>\n

Ensure that the company\u2019s computer information systems remains functional by solving reported problems as well as driving changes and additions to respond to new or changed business needs.<\/p>\n

The company\u2019s computer information systems include our Enterprise Resource Planning (ERP) system, currently \u201cHansa World\u201d, as well as a number of bespoke database applications developed internally (HR management, Assets management, Sales Reporting\u2026).<\/p>\n

Responsibilities<\/strong><\/p>\n

FUNCTIONAL ANALYSIS
\nAct as a liaison between the ICT department and the business users to understand their business goals and functional needs and then determine how to (functionally) alter the Information Systems to make them more useful or adhere to these needs.
\nDocument Processes, Workflow, Business and Functional Requirements providing the specifications needed by the development team in the context of problem solving or evolutions (change requests).
\nAssist the development team (Internal and External) to translate the specifications into application functionality.<\/p>\n

PROBLEM SOLVING
\nResolution of Information Systems problems reported to the Information Systems Unit of the ICT department.
\nFollow-up of tasks and issues to their conclusion. Ensure up-to-date information is recorded in our Helpdesk database.
\nThis will include, after formal recording of an issue, to determine its impact(s), identify its cause and, depending on the situation, initiate and follow-up any number of actions to rachieve a timely resolution. Some of these actions will be carried over by the Functional Analyst, some to be carried over by other roles in the ICT department in which case the Functional Analyst will also identify responsibilities to carry out the actions:
\n– Further training to the responsible user(s) (see TRAINING and COMMUNICATION)
\n– Identify and test corrections to historical data
\n– Identify change needed to the system configuration (see FUNCTIONAL SYSTEMS ADMINISTRATION)
\n– Work with the development team to identify and formally describe code corrections required to fix the problem (see FUNCTIONAL ANALYSIS)
\n– Provide also alternative and workarounds to the user for issues that require a longer time-to-fix.<\/p>\n

FUNCTIONAL SYSTEMS ADMINISTRATION
\nCreate and maint up-to-date Information Systems\u2019 user accounts, Roles, Access rights, configuration\/settings\/parameters, Reference data etc (including using import), ensuring that relevant validation and approval procedures are followed.
\nEnsure that Systems setup documentation is maintained up-to-date.<\/p>\n

TESTING
\nValidate any change to the Information Systems (for problem fixing or change requests reasons) and get appropriate sign-off before the change is put in use in the \u201clive\u201d environment.
\nDesign (Senior Functional Analyst) or help design (Junior Functional Analyst) and execute test scripts to ensure that business requirements and functional specifications are appropriately tested. Document the results of the tests for further problem solving (when tests fail) or approval of Systems changes (when all tests are successful).<\/p>\n

TRAINING and COMMUNICATION
\nTrain new users on how to perform their roles in their respective departments as it relates to the ICT Information Systems.
\nIdentify changes to the ICT Information Systems which are affecting the work of various groups of users and train these users on the changes.
\nDevelop and update user\u2019s manuals.
\nReport issues\u2019 progress\/status to the ICT Information Systems\u2019 line management and appropriately communicate these to the affected user(s), managing his (their) expectations.<\/p>\n

GENERAL
\nThe Senior Functional Analyst will coach, train and supervise the Junior Functional Analyst. Therefore, all above responsibilities common to both roles will be under the primary responsibility of the Senior Functional Analyst who will delegate some of the activities to the Junior Functional Analyst based on skills, capabilities and workload.<\/p>\n

Job Requirements<\/strong><\/p>\n

Education<\/strong>
\nBachelor\u2019s degree in Computer Science, Information Technology or any other related course.<\/p>\n

Job Experience<\/strong>
\nMinimum 4 years experience in a similar job.<\/p>\n

Knowledge<\/strong>
\n\u2022 Computer or Information Science with Business orientation
\n\u2022 Functional Analyst techniques
\n\u2022 Detailed knowledge of at least one ERP system
\n\u2022 Strong understanding of Accounting rules
\n\u2022 Standard office computer tools (email, word processor, spreadsheet\u2026)
\n\u2022 Understanding of various development methodologies<\/p>\n

Nice to have:<\/strong>
\n\u2022 Business Process Analysis
\n\u2022 Project Management Techniques
\n\u2022 Apple Mac OS X
\n\u2022 One programming language
\n\u2022 UML, BPMN, SQL<\/p>\n

Skills & Personal Attributes<\/strong><\/p>\n

\u2022 Excellent analytical skills & attention to details
\n\u2022 Ability to abstract reality into models
\n\u2022 Understanding of technological issues
\n\u2022 Good communication skills with ability to simplify
\n\u2022 Team spirit
\n\u2022 Structured writing skills
\n\u2022 Ability to manage priorities and handle stress
\n\u2022 Time Management
\n\u2022 Basic people management
\n\u2022 Assertive drive of mixed groups of people<\/p>\n

Method of Application<\/strong>
\nClick here to apply online<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Promasidor holds a leading position in the Nigerian powdered milk market with its COWBELL MILK brand, which has found its way into the hearts and homes of thousands of consumers……<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[37],"tags":[893,90],"jetpack_publicize_connections":[],"yoast_head":"\nPromasidor Nigeria: Information Systems Functional Analyst - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Promasidor holds a leading position in the Nigerian powdered milk market with its COWBELL MILK brand, which has found its way into the hearts and homes of\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/promasidor-nigeria-information-systems-functional-analyst.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Joblist Nigeria\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/promasidor-nigeria-information-systems-functional-analyst.html\",\"url\":\"https:\/\/joblistnigeria.com\/promasidor-nigeria-information-systems-functional-analyst.html\",\"name\":\"Promasidor Nigeria: Information Systems Functional Analyst - 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