{"id":88806,"date":"2020-07-02T10:06:57","date_gmt":"2020-07-02T09:06:57","guid":{"rendered":"https:\/\/joblistnigeria.com\/?p=88806"},"modified":"2020-07-02T10:06:57","modified_gmt":"2020-07-02T09:06:57","slug":"willco-property-management-latest-job-vacancy-apply-now","status":"publish","type":"post","link":"https:\/\/joblistnigeria.com\/willco-property-management-latest-job-vacancy-apply-now.html","title":{"rendered":"Willco Property Management Latest Job Vacancy &#8211; Apply Now!"},"content":{"rendered":"<p>Willco Property Management is a leading property servicing company, providing service excellence in integrated facilities management, property management and maintenance solutions via our corporate divisions; WPM &amp; WMS. We are recruiting to fill the position below:<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Job Title: Call Center Agent<br \/>\nLocation:<\/strong>\u00a0Lagos<br \/>\n<strong>Job Field:<\/strong> Customer Care<\/p>\n<p><strong>Job Description<\/strong><\/p>\n<ul>\n<li>We are looking for experienced Call Center Agents who will be responsible for providing efficient customer experience through exceptional service methods.<\/li>\n<\/ul>\n<p>The Call Center Agent would be responsible for the following:<\/p>\n<ul>\n<li>Manage large amounts of inbound and outbound calls in a timely manner<\/li>\n<li>Follow communication \u201cscripts\u201d in handling different topics<\/li>\n<li>Identify customers\u2019 needs, clarify information, research every issue, and provide solutions and\/or alternatives<\/li>\n<li>Manage and update customer database with the status of each customer<\/li>\n<li>Route calls to appropriate resource<\/li>\n<li>Document all call information according to the company\u2019s standard operating procedures<\/li>\n<li>Recognize, document, and alert the management team of trends in customer calls<\/li>\n<li>Build sustainable relationships and engage customers by taking the extra mile<\/li>\n<li>Follow up customer calls where required.<\/li>\n<li>And other duties as assigned.<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><br \/>\nThe ideal candidate should possess the following:<\/p>\n<ul>\n<li>Proficiency in relevant computer applications<\/li>\n<li>1-3 years of experience in a call center environment<\/li>\n<li>Knowledge of customer service practices and principles<\/li>\n<li>Previous experience in a customer support role<\/li>\n<li>Excellent data entry and typing skills<\/li>\n<li>Superior listening, verbal, and written communication skills<\/li>\n<li>Customer focus and adaptability to different personality types<\/li>\n<li>Ability to handle stressful situation appropriately<\/li>\n<li>Ability to multi-task, set priorities and manage time effectively<\/li>\n<\/ul>\n<p><strong>To Apply<\/strong><br \/>\nInterested and qualified candidates should send their CV to:\u00a0<a href=\"mailto:careers@willcoonline.com\" target=\"_blank\"><strong>careers@willcoonline.com<\/strong><\/a>\u00a0using the &#8220;Job Title&#8221; as the subject of the email.<\/p>\n<p><strong>Application Deadline:\u00a0<\/strong>9th July, 2020.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Willco Property Management is a leading property servicing company, providing service excellence in integrated facilities management, property management and maintenance solutions via our corporate divisions; WPM &amp; WMS. We are&#8230;..<\/p>\n","protected":false},"author":10165,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0,"footnotes":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[1641],"tags":[],"jetpack_publicize_connections":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Willco Property Management Latest Job Vacancy - Apply Now! - Jobs in Nigeria<\/title>\n<meta name=\"description\" content=\"Willco Property Management is a leading property servicing company, providing service excellence in integrated facilities management, property management\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/joblistnigeria.com\/willco-property-management-latest-job-vacancy-apply-now.html\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dozie Nze\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/joblistnigeria.com\/willco-property-management-latest-job-vacancy-apply-now.html\",\"url\":\"https:\/\/joblistnigeria.com\/willco-property-management-latest-job-vacancy-apply-now.html\",\"name\":\"Willco Property Management Latest Job Vacancy - Apply Now! 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