Zarone Technologies Limited Ongoing Recruitment

Posted on :

21 Apr, 2020

Category :

Business Mgt Jobs in Nigeria, Customer Service Jobs in Nigeria, Information Technology Jobs

Zarone Technologies Limited is recruiting suitably qualified candidates to fill the positions below:

 

Job Title: Online Business Development Executive
Location: Lagos

Job Duties

  • Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies.
  • Building business relationships with current and potential clients.
  • Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals.
  • Collaborating with sales and leadership to secure, retain, and grow accounts.
  • Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences.
  • Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information.
  • Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process.
  • Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals.
  • Maintaining a pipeline of all sales administration using CRM software.
  • Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

 

Job Title: Online Customer Care Executive
Location: Lagos

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

To Apply
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the “Job Title” as the subject of the mail.

Application Deadline:  3rd May, 2020.


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