Citygate Global Investment Limited is an organisation founded in June 2007 to engage in Microfinance and is registered with Corporate Affairs Commission (CAC). Citygate Global is a registered member of Association of Non-Bank Microfinance Institution of Nigeria (AMFIN) and also a registered Money Lending Company in all the States where we operate. We are recruiting to fill the position below:
Job Title: Recovery Officer
Locations: Abuja (FCT) & Ikeja – Lagos
Employment Type: Full-time
Duties and Responsibilities:
- Recover bad debts from delinquent debtors.
- Obtain delinquent reports for all assigned defaulting portfolios and manage the recovery process.
- Reduce the non-performing loans owed to a company.
- Design work-out payment plans for debtors
- Develop options and alternatives that guarantee an effective recovery process, by devising customized recovery strategy on a case by case basis.
- Respond and enforce the banks policy issues to clients, such as fraud, breach of contract etc.
- Maintain appropriate and comprehensive records of customer’ discussions.
- Manage all assets (vehicles, income generating assets, personal assets and inventories) presented for repossession in line with the bank’s processes and procedures.
- Maintain confidentiality while handling customers enquires and information.
- Deliver high quality, efficient, responsive and professional service during the recovery process that portraits the bank ethical conduct.
- Report [daily] progress against target to the designated authority.
Qualifications & Required Skills:
- Degree / HND in related discipline.
- 2 – 5 years’ experience in a debt recovery role; preferable with financial services or Microfinance.
- Effective communication and reporting skills
- Basic mathematics and analytical skills as well as investigative and persuasive skills
- Problem-solving and decision-making skill
- Knowledgeable of recovery best practice and approach.
Areas of Expertise:
- Debt Collection
- Issue Resolution
- Numerical and well organised.
To Apply:
Interested and qualified candidates should send their Applications and tailored CV to: [email protected] using the Job Title and Location (i.e. Relationship Officer – Lagos) as the subject of the mail.
Application Deadline: 4th February, 2022.