Derway.ng – Our client in the Healthcare industry is recruiting to fill the position below:
Job Title: Customer Care Representative
Location: Yaba, Lagos
Employment Type: Full-time, Permanent
Duties and Responsibilities:
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions.
- Minimum of ND in related field
- 2 – 4 years relevant work experience
- Excellent written and verbal communication skills
- Must good knowledge of social media
- Proficiency in MS Office
- Candidates must live within Yaba.
Salary: N40,000 Monthly.
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Application Deadline: 30th April, 2022.