Jumia Current Employment Opportunity [3 Positions]

Posted on :

18 Jul, 2019

Category :

Customer Service Jobs in Nigeria, Transportation Jobs in Nigeria

Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey in the position below:

 

Job Title: Team Lead, Vendor Relationship Management – Jumia
Location: Lagos
Job Type: Full Time

Responsibilities
In particular you will:

  • Focus on activities that ensure business continuity/sustainability and growth of vendors e.g. ensuring performance communication, monitoring and improving vendor profitability, sales monitoring etc.
  • Coach and mentor team members
  • Listen and evaluate outbound calls made to sellers.
  • Facilitation of flow of internal communication and synergy between different teams.
  • Follow up on vendors to increase business (increase Net Merchandize Value, using innovative ways e.g. organize various contests, etc)
  • Monitor and improve vendor sales by providing feedback to vendors
  • Monitor vendor stores and provide expansion and diversification tips to vendors
  • Responsible for getting any additional data needed on vendor and assigning vendors who register through the system to various teams
  • Ensure compliance with internal systems (SalesForce)
  • Reporting team trend analysis and performance
  • Ranking vendors by SKU Sales, NMV, Out of Stock, Returns Rate, Rejection Rate

Required Skills & Qualifications

  • Minimum of 2 years’ experience in either or of the following – Vendor Acquisition, Vendor Management, Sales Management
  • Proven track record in sales, with a demonstrated ability to increase network expansion/volumes.
  • Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties.
  • Creative communicator with an ability to work across multiple communications channels, including written communications and visual content
  • Strong oral and written communication skills with experience in influencing others to drive results.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment.
  • The opportunity to become part of a highly professional and dynamic team working around the world.
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Interested and qualified candidates should: Click here to apply

 

 

Job Title: Fleet Coordinator – Jumia Food 
Location: Lagos
Job type: Full time
Department: Logistics

Responsibilities

  • As a Fleet Coordinator, you are responsible for liaising with the Field Managers, 3PLs, Finance Operations, and Head of Operations.

In particular you will;

  • Source for and train new riders (ensuring the necessary background checks are done)
  • Ensure riders have complete and accurate road/state documents
  • Manage relationships with Logistics Partners and Field Managers
  • Reconciliation of accounts, and collation of weekly riders’ performance reports
  • Set up random checks on POS terminals (liaising with Fin Ops)
  • Provide the necessary work tools such as POS terminals, shirts/jackets/raincoats when needed
  • Monitor riders’ performance via BI and Live Dashboard reports – assess the strengths of riders

Professional Skills & Qualifications

  • A bachelor’s degree from an accrediated University.
  • At least 3-4 years experience in logistics and Fleet management.
  • Balanced analytical skills, including experience using all MS packages, such as Word, Excel, Power Point.
  • Conflict management and problem-solving skills.
  • Balanced organizational skills and keen attention to details.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment.
  • The opportunity to become part of a highly professional and dynamic team working around the world.
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Interested and qualified candidates should: Click here to apply

 

 

Job Title: Head of Dispatch – Jumia Food 
Job Location: Lagos
Department: Logistics
Job Type: Full Time

Responsibilities

  • Jumia Food is an online food ordering site that allows consumers to conveniently order meals of their choice from their preferred restaurants, and have them delivered straight to their home / office.

In particular, you will:

  • Provide lead oversight and direction across all shifts of dispatch personnel
  • Develop and optimize processes – work with senior management to lead innovation projects focused on developing, implementing, and executing a variety of strategic initiatives focused on scaling the business through expansion and lean operations.
  • Strategy and planning – based on data at your disposal, decide how the team should prioritize their tasks, and set an ambitious timeline to reach those goals.
  • Coordinate the scheduling and shift coverage of dispatch personnel.
  • Set up and dispatch shipments with company riders.
  • Supervise riders and manage the utilization of equipment.
  • Data entry and reporting.

Requirements & Qualifications

  • Bachelor’s Degree from an accrediated university.
  • 3- 5 years of experience in logistics, distribution, operations management.
  • Knowledge in Data entry and reporting
  •  Ability to adapt to fast-moving and evolving organizations.
  • Proven ability to implement process improvement initiatives .
  • Strong leadership and interpersonal communication skills, with the ability to manage and develop a team.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth given the challenges that we propose you to take.

Interested and qualified candidates should: Click here to apply