Lopterra Services Limited Lastest Job Vancancy

Posted on :

2 Aug, 2023

Category :

Hospitality Jobs in Nigeria

Lopterra Services Limited – Our client is an emerging leader in the hospitality industry with a prestigious hotel renowned for offering exceptional hospitality and guest experiences. With a commitment to delivering unparalleled service. They are recruiting to fill the position below:





Job Title: Hotel Manager
Location: Ikeja, Lagos
Employment Type: Full-time


Job Description

  • Our client is looking for a seasoned and dynamic Hotel Manager to lead their team and ensure exceptional guest experiences.
  • With a commitment to delivering top-notch service and creating a welcoming environment, the aim is to be a premier destination for travelers seeking comfort, luxury, and personalised attention.


  • Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and guest services, to ensure seamless and efficient day-to-day functioning.
  • Handle guest inquiries, requests, and complaints in a prompt and professional manner, striving to exceed guest expectations.
  • Monitor online reviews and guest feedback, and take proactive measures to address any concerns or issues raised by guests.
  • Stay informed about industry trends, market competition, and emerging technologies to continuously enhance the hotel’s offerings and services.
  • Monitoring employee performance and conducting regular evaluations to help improve customer service.
  • Resolving issues regarding hotel services, amenities, and policies.
  • Lead, motivate, and manage a diverse team of staff, fostering a positive work environment that promotes teamwork, professional growth, and exceptional customer service.
  • Develop and implement strategies to maximise guest satisfaction, enhance guest loyalty, and maintain high standards of service excellence.
  • Work hand in hand with the finance team to manage hotel budgets, financial performance, and expenses to achieve revenue goals while adhering to cost controls and profitability targets.
  • Collaborate with the marketing team to devise promotional strategies and marketing campaigns to attract guests and drive occupancy rates.
  • Ensure compliance with all health, safety, and sanitation regulations, and maintain high standards of cleanliness and hygiene throughout the hotel premises.
  • Oversee the procurement of hotel supplies and equipment, negotiating with vendors to obtain the best pricing and quality.

Qualifications and Skills

  • Bachelor’s Degree in Business Administration, Hospitality Management, Hotel Administration, or a related field.
  • A customer-centric approach and a passion for delivering exceptional guest experiences.
  • Knowledge of local attractions, events, and tourism opportunities is a plus.
  • Minimum of 4 years experience as a Hotel Manager with a track record of success.
  • Excellent leadership, communication, and interpersonal skills to effectively interact with guests, staff, and stakeholders.
  • Strong financial acumen and experience in budget management and revenue optimization.
  • Proficiency in hotel management software, Microsoft Office suite and computer systems.
  • Extensive knowledge of hospitality industry regulations, best practices, and trends.
  • Ability to work in a fast-paced and dynamic environment, handling multiple responsibilities with attention to detail.

N180,000 – N200,000 / month.



To Apply

Interested and qualified candidates should submit their CV in pdf to: lopterrarecruitment@gmail.com using the job title as the subject of the mail.

Application Deadline: 22nd August, 2023.

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