Residency Hotels Limited Current Job Opportunity

Residency Hotels Limited – A major hotel chain endowed with a rich tradition of hospitality. Within a Residency experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated.We are recruiting to fill the position below:

Job Title: Receptionist / Front Office
Location: Guzape, Abuja (FCT)
Employment Type: Full-time

Job Description:

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payment.

Requirements:

• Candidates should possess OND qualification with at least 3 years experience.

Salary:
N40,000 monthly.

To Apply:
Interested and qualified candidates should send their CV to: info@myresidencyhotel.com using the Job Position as the subject of the mail.

Application Deadline: 20th February, 2021.