Posted on :
26 Feb, 2010
26 Feb, 2010
Stanbic IBTC Bank PLC offers its clients a wide range of corporate, investment, business and personal banking products and solutions. With over 60 branches across the country and over 1500 dedicated staff, the bank is positioned to take care of your banking requirements. Stanbic IBTC Bank recruits Relationship Manager
Job Position Description
Primary point of contact for the client
An in-depth understanding of the client, competitors, industry and therefore an understanding of the client’s banking requirements
Develops deep rooted relationships with the Product Houses
Creates and manages Client Service Teams (CST)
Drives the Client revenue budgets
Create new sustainable business
increase the number of products / services being utilised by these clients
improve the long term quality of our earnings
Build and maintain strategic relationships with the top tier clients
become their “trusted adviser”
continuously encourage and foster new ideas and innovations
“deliver the firm” to these clients
Designs and drives sector strategy to achieve goals
Provides relevant insights to credit and participates in decisions around the allocation of capital
Leverages off internal client relationships to facilitate business
Structuring and negotiating commercial transactions
Presentation of periodic management reports
In conjunction with Product Houses, manages
Appraisal of the Client Service Teams
Detailed and realistic strategic marketing plans which are regularly reviewed
Achieve targets as defined and agreed with Sector head e.g. Client Revenue, Portfolio profitability, Cross sell ratio etc. in line with Coverage targets, growth strategy and customer value propositions.
Proactively seek new business opportunities through effective sales pitch delivery. This includes multi-product presentations to company executives, to meet identified client needs.
Develop and execute a tactical plan for each client in portfolio identifying and attracting new business opportunities that fit the target market definition and criteria. Operate within the fluidity of the market; adjusting tactics according to market needs
Counsel clients on emerging financial issues, new bank products and services, regulatory matters, and the general financial environment, in order to advise them of the impact on their corporate wealth and bank-related services
Monitor and interpret various MIS reports and proposes strategy and solutions in order to achieve business goals
Establish, foster and influence relationships with other product and support groups responsible for delivering the product proposition(s). Also, build cross functional teams across product groups in order to manage and deliver product offerings to clients.
Maintain highest levels of integrity, credit stewardship and operational management across the portfolio
Assist in establishing & monitoring / refining of SLA’s with other departments responsible for delivering the product proposition – e.g. Trade, Transaction services,
Monitor and timely review of client pricing levels in order to maintain / improve portfolio profitability, bearing in mind competitive pressures and industry trends
Ensure compliance / audit and regulatory adherence on all business related activities.
Continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructures and the impact of new technology.
Developing interpersonal, negotiation, team and networking skills with industry players