9Mobile New Ongoing Recruitment [2 Positions]

9mobile, is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the vacant positions below:

Job Title: Analyst, Revenue Assurance
Location: Abuja, NG

Job Summary

• Undertake initiatives to identify quantity and prevent revenue leakage, reduce cost, increase revenue and minimize loss; with primary focus on strengthening and/or building revenue assurance processes control.

Principal Functions
Tactical:

• Implementation of revenue assurance best practices across the revenue value chain
• Implementation and monitoring of single and multi-source KPIs, alarms and reconciliation on the integrated revenue Management System
• Perform root cause analysis on identified revenue assurance issues and follow through to resolution.
• Monitoring of system owners to ensure proper set up of system in order to minimize leakages.

Operational:

• Facilitate cross-departmental-ordination of RA activities and prompt escalation of material incidents; Analyse and follow up on RA incidents until resolution as well as definition of measures to forestall future occurrence of such error scenario.
• Have responsibility for thetheday-to-day operation of RA tool; including monitoring of predefined key performance indices (KPIs), alarms and resolution of alarms triggered.
• Perform reviews of service nods (Mediation, MSC, IN, HLR, GGSN & SGSN) to ensure that potential revenue leakages/losses across the streams are proactively identified and mitigated.
• Follow-up on reported revenue impacting issues identified; ensuring that prompt remedial actions are taken by the relevant operations department and providing adequate briefs/report on such to the Manager, CS/PSNetwork.
• Act as direct point of contact with Business Segment, IT, Network Operations, Wholesale & CarrierRelations Teams and produce monthly revenue assurance reports.
• Undertake constant review of subscriber profiles on the network to ensure completeness accuracy and integrity of service provisioning and billing
• Review of promotions/services offered by the company to individual and corporate customers with a view to ensuring that risks are effectively mitigated.
• Perform varying degrees of cross-platform TTFile/CDR analysis, research and reconciliations using multiple data sources in order to ensure TTFile/CDR transport integrity as well as billing completeness and accuracy.
• Report on and perform value-adding reconciliation on revenue streams such asPostpaid/Prepaid/Roaming/Interconnect/ VAS activity to identify weaknesses, leakages, and produce reports to senior management for action.
• Perform validation of third party payment schemes in order to ensure compliance with subsisting agreements and ensure completeness, accuracy and validity of transactions, revenue earned and payout figures.
• Perform analysis, research and process documentation of the processes for revenue assurance and identify necessary control point.

Educational Requirements

• Bachelor’s Degree in Finance, Engineering, IT, or other related fields
• Advanced PC skills with Microsoft Excel, Access and good knowledge of data analysis/SQL/query tools.
• Relevant professional certifications (ACA, ACCA, CISA, OCA, CCNA)

Experience, Skills & Competencies:

• Minimum of 2 years relevant work experience
• Good knowledge of architecture and business operations of GSM networks
• Ability to multi-task effectively
• Excellent, clear verbal and written communication and reporting skills (in English).

Interested and qualified candidates should: Click here to apply

 

Job Title: Manager, Revenue Assurance (Circuit and Packet Switched Networks)
Location: Abuja, NG

Job Summary

• Responsible for developing and implementing a life cycle approach to minimizing revenue across EMTS including:
• Responsibility of for overall assurance of the entire Circuit and packet switched Networks and Value-Added platforms; ensuring that potential revenue leakages/ losses across the platforms are proactively identified and mitigated.
• Providing expert opinion on Revenue impact of Network processes and activities including new node implementations, integrations, operation change management and downtime.
• Maximizing revenue by reducing leakages and identifying revenue opportunities in relevant processes
• Allocation of resources to investigate, analyze, evaluate and correct revenue impacting issues that arise throughout the organization
• Responsibility for continuous improvement and special projects to identify new revenue opportunities and improve revenue assurance practice incompetence development, establishment of methodologies, best practices.
• Review and recommend changes on oil revenue related policies, processes, procedures and business rules to minimize revenue leakage

Principal Functions
Tactical:

• Development of revenue assurance best practices for the company
• Creation of revenue assurance KPI on the revenue assurance/fraud management tool(CONNECTIVA SYSTEM).
• Perform root cause analysis of issues on the Circuit and packet Switched Networks; follow through to resolution and communicate to appropriate parties.
• Monitoring of system owners to ensure proper set up of system in order to maximize leakages
• Establish and maintain Relationships with key internal and external stakeholders

Operational:

• Cross Functional role, providing independent internal consultancy aimed at protecting the various revenue streams of the business
• Develop KPIs across functional areas to monitor revenue maximization
• Develop revenue assurance culture acrossEMTS
• Key role in the revenue management value stream & Project prioritization of EMTS Nigeria
• Creation of a revenue responsible organization, to be alert for revenue leakage, over-billing and revenue maximizing opportunities
• Acquisition and implementation of essential automated tolls/ solution, to test for and monitor leakage and the adequacy of business rules
• Embedded technological and organizational change into day to day processes, to proactively minimize the possibility of revenue leakage
• Quantifiable monitoring mechanisms must be introduced around the strategies to ensure success in implementing these strategies
• Represent the status, current action plans and future direction of revenue Assurance to the revenue Assurance SteeringCommittee
• To be the Revenue Assurance champion working closed with the Revenue Assurance Management members as well as with executive management.
• Improving and streamlining current revenue assurance tools, processes and procedures
• Identifying new revenue opportunity areas within the revenue lifecycle; and
• Enforcement of the Revenue AssuranceManagement Strategy.
• Approval of revenue assurance focusedcriteria used as a standard before a new product or network element isimplemented
• Delegate for the HOD, Revenue Assurance& Fraud Management
• Ensure that the revenue affecting business processes have inbuilt mechanisms to assure revenue streams via visibility, controls and good process design
• Establishing and maintainingreconciliation processes to ensure end-to-end visibility of revenue streams anddata accuracy
• Ensure data integrity in all revenueimpacting systems across EMTS
• Build controls into revenue impactingprojects within EMTS
• Ensure ad hoc review of all rate tableswithin EMTS billing systems
• Manage, co-ordinate and conduct one-offand recurring analyses to test/elicit the suitability of business processes
• Actively seek revenue leakage within EMTSand work with involved parties to plug leakage and ensure future revenues areassured
• Benchmarking KPIsacross the industry

Educational Requirements

• Bachelor’s degree in a numerate field
• Relevant Professional Certifications (ACA, CISA, CRISC, OCA, OCP, OCM, CCNA etc)

Experience, Skills & Competencies:

• Minimum of 9 years relevant work experience.
• Good knowledge of Relational Database Management systems
• Excellent understanding of GSM Network Architecture
• Analytical and Problem solving; technical
• Passion for excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus

Interested and qualified candidates should: Click here to apply