Customer Service Specialist Needed

Posted on :

10 Dec, 2015

Category :

Customer Service Jobs in Nigeria

If you have a high level of energy, motivation and confidence, then you will feel right at home in this dynamic and professional team environment.


Skills Needed:

  • Develop sales strategies to ensure achievement of sales targets, by understanding market requirements, company objectives, and solution capabilities.
  • Utilize a consultative solutions sales approach to identify client needs and present the solution.
  • Develop and manage a qualified pipeline of targeted opportunities on a continual basis.
  • Manage assigned accounts by building strong relationships with customers, gaining a thorough understanding of their requirements and long term goals, informing customers of new developments related to our services and solutions, facilitating troubleshooting, and resolution of problems.
  • Participate in solution demonstrations and presentations.

Qualifications and Requirements: 

  • Excellent oral and written communications skills, as well as excellent presentation skills.
  • Strong work ethic, attitude and follow through ability.

Job Requirements

  • Bachelor’s degree in related field.
  • Experience in the sale and marketing of Professional Services and Solutions is required.
  • Excellent communicative, presentation and interpersonal skills. Makes compelling presentations to a variety of audiences.
  • Outstanding telephone sales skills. Exceptional ability to generate leads by prospecting and cold calling will be an integral part of your day in this position.
  • Close the sale by addressing customer concerns, demonstrating empathy, and consistently moving the customer towards commitment.
  • Has a successful track record working with sales organizations to achieve and exceed their sales goals. Inspires others with drive and motivation to sell aggressively.
  • Is a compelling and articulate speaker in a variety of settings. Easily adjust the message to match the audience.
  • Takes initiative and pursues opportunities. Self-motivated and excellent multi-tasking skills. Prioritizes and performs a variety of concurrent tasks with minimal direction.
  • Experience selling using consultative and solution selling techniques.
  • Proven track record in identifying enterprise opportunities, building a predictable pipeline and forecast, and closing complex sales.
  • Projects a professional and polished image that inspires confidence and trust.


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