WosAm Arena Limited is Ogun State’s foremost entertainment and hospitality brand with hotel, cinema, nightlife and sports entertainment interests. Our mission is to provide world-class hospitality and entertainment services in the heart of Western Nigeria. We are recruiting to fill the position below:
Job Title: Receptionist
Location: Ago-Iowye, Ogun
Employment Type: Full-time
Job Description:
The receptionist will:
- Make and confirm reservations for guests
- Ensure proper software-enabled room allocation
- Register and check guests in
- Close guest accounts and check guests out after due accounts settlement
- Confirm relevant guest information
- Verify guest identities if they have previously completed a booking online
- Issue key cards and direct guests to their rooms or apartments
- Cross-sell other WosAm services and products including confections, cinema tickets and specialties
- Maintain liaison with other departments to accurately compute guest bills and post to room and house accounts
- Receive and transmit messages for guests
- Inform housekeeping when rooms have been vacated and ready for cleaning
- Conduct a check on rooms/apartments during checkout to ensure that hotel property is undamaged
- Maintain the reception area in terms of sanitation and temperature regulation
- Provide guests access to products in the mini mart
- Inform guests about house rules and policies
Minimum Qualification:
- A First Degree in a Management-related discipline
- At least 2 years of experience in a hotel front desk/customer service role
Skills:
- Proficiency with computers
- Experience with hotel sales software.
To Apply:
Interested and qualified candidates should forward their applications to: [email protected] using the job title as the subject of the mail.
Application Deadline:
17th April, 2023.
Note: The preferred candidate should be resident in Ago-Iwoye or Ijebu Igbo,Ogun State.