Ericsson Nigeria Fresh Job Recruitment

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the following vacant positions below:

Job Title: ADM Delivery Manager
Req ID: 174797
Location: Lagos

Job Summary
This role is responsible for managing the ADM business development, demand and delivery towards customer, which would involve funnel generation of ADM Change Requests/customer demand, forecasting, design, developing and delivering technical solutions for the customers.

Responsibilities

• Supporting the market and sales organization as an expert in the solution portfolio for preparing project plans including all knowledge areas of project management, like scope, time, cost, communication management. This includes
• To produce high level and low level project plans to meet customer requirements
• To take ownership of the managing the Application development and maintenance delivery
• Together with the Solution Architect, prepare and own time and cost estimation
• Drill down the scope into tasks and provide effort estimates along with Solution Architect
• Ensure profitable ADM business / delivery and customer satisfaction
• Identify new business opportunities
• Coordinating with all required stakeholders like Account team, IT&C project delivery team, customer support and managed service, for successful ADM delivery towards customers
• Managing customer interface, expectations and escalations
• Managing project delivery resources across geographical boundaries in a virtual team environment

General Requirements
Education:

• B.E., B.Tech, Engineering or equivalent

Experience:

• Candidate should have 9 or more years of project / delivery management experience, including hands on experience in development and/or deployment / integration activities for telecom solutions like Multi-mediation, billing applications, middle-ware, provisioning, pre-paid charging etc.
• Good to have prior experience in JAVA, GSM / IN call flow, INAP / CAMEL, UNIX / Solaris, Oracle / any other Database, and Software Development Life cycle and tools used at various steps of project life cycle.

Essentials for the Role:

• Project Management experience managing System Integration projects
• Good analytical skills and Telecom/System Integration business knowledge
• Hands on delivery experience
• Customer facing experience
• Excellent Team Spirit, co-operative with mentoring capabilities
• Good communication and presentation skills
• Open for travel to various countries in Sub-Saharan Africa
• Candidate should have good understanding of Telecom Network

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

Job Title: Subject Matter Expert Operations Assurance
Location: Lagos

Responsibilities & Tasks

• To secure delivery for the functions of onsite MSIP Operations Assurance within the Customer Hub structure as per Managed Services contract.
• This role is a blend of Technical and Management responsibilities for the Customer Hub structure IN Managed Service contract. The role reports to Managed Service Operations Assurance Head for the group and accountable for end to end Operations activities, Performance Management and Customer interfacing for the Hub. It is an individual contributor role however will closely work with Global Service Center remote delivery center and holds the functional responsibility for delivery team.
• Customer Hub Structure Level Interfacing with Customer Global Service Center and Internal Ericsson functions.
• Operations – Responsible for the fulfillment of contractual commitments specific to the Hub.
• Performance Reporting agreement and alignment on Performance reporting structure and mechanism with Customer Hub.
• Governance – Weekly and Monthly Governance with Customer Hub Management for contract fulfillment review.
• Weekly and Monthly Governance with Global Service Center for work Level agreement fulfillment review.
• Customer Satisfaction Perception Management.
• Drive Improvement projects.

Minimum Qualifications & Experience Requirements

• Bachelor’s degree Engineering/Electronics
• 5-15 years of Service delivery experience in Operations & Maintenance, Optimization and Application configuration
• Expert knowledge on Charging System Tariff configurations is mandatory
• Expert knowledge of Intelligent Network (Charging System, EMA and EMM) Operations and Performance
• Excellent command of English language, presentation and communication skills
• Able to work and co-ordinate between teams, which are remotely located
• Should be able to travel for meetings and discussions if required.

Preferred Skills

• Excellent Telecom market overview
• Team Player.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online