Trusted Edge Consult Current Job Opportunity – Apply Now!

Posted on :

9 Mar, 2022

Category :

Customer Service Jobs in Nigeria

Trusted Edge Consult is an educational and management consultancy firm registered in Nigeria to provide cutting edge career counselling, academic consultancy, training, value-added business advisory and business turnaround management services. We are recruiting to fill the position below:





Job Title: Customer Service Representative
Location: Gbagada Phase 2, Lagos
Employment Type: Full-time

Job Description:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


  • High School Diploma, General Education Degree or equivalent.
  • 0 – 2 years of work experience.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

To Apply:
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Application Deadline: 18th March, 2022.


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