500 Call Center Agents Needed in Ibadan (Client is a Major Telecom Company)

Posted on :

14 Jul, 2015

Category :

Call Centre Jobs in Nigeria

If you have the desire to help people and are looking for a rewarding professional career, A major telecom leader in Nigeria needs your services.  You will be trained to delight customers by providing the kind of personal attention and outstanding customer service they have come to expect.  When a customer calls or emails for help with various issues you will be there and ready to assist them.

Through comprehensive, on-site training you will learn the dynamic of the telecom industry.

As a Customer Service Representative, you will:
*     Resolve customer inquiries,
*     Receive up to 120 inbound telephone calls per day in a call center environment
*     Work with the customer to ensure they are properly satisfied
*     Take calls and handle each request to ensure customers are satisfied on the first call
*     Sell additional products or services to the customer
*     Navigate our internal computer system to look up customer information and update their accounts
*     Do whatever it takes to delight our customers

Each customer contact offers you a unique opportunity to reach your goals and make an impact on our client business.  If your career goals are aimed at helping people, apply now

Candidate Qualifications

*     Minimum of OND
*     Prior customer service experience
*     Demonstrated job stability
*     Effective verbal and written communication skills
*     Excellent computer and multi-tasking skills
*     High level of dependability
*     Ability to gather information and make decisions
*     Must be comfortable working in a call center environment

Apply now: www.hireritesolutions.com

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