Eat by Dahlias Recent Employment Vacancy – Apply Now!

Eat by Dahlias is an organization that sets high standards for food service in Nigeria. We are on a mission to satisfy all appetites with luxury and affordable food in a healthy and timely fashion. We are recruiting to fill the position below:

 

 

 

 

Job Title: Business Manager
Location: Lagos
Employment Type: Full-time

Job Brief:

• We are looking for a Business Manager to lead all aspects of our business.
• You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
• You will maintain the business revenue, profitability and quality goals.
• You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

Responsibilities:

• Coordinate daily front end and back-end business operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review food quality and research new vendors and clients.
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage business’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Estimate staff’s workload and compensations
• Maintain records of payroll and attendance

Requirements:

• B.Sc Degree in Business Administration; Hospitality Management or Culinary Schooling is a plus
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software.
• Strong leadership, motivational and people skills
• Acute financial management skills.

To Apply:
Interested and qualified candidates should kindly send their CV to: [email protected] using “Business Manager” as the subject of the mail.